Emotional Intelligence Classes

What is Emotional Intelligence?

Emotional Intelligence (EI), otherwise known as emotional quotient (EQ), is a set of skills that help us better perceive, understand and manage emotions in ourselves and others.

Living with emotional intelligence can improve your mindset, relationships, and various other aspects of your personal life pertaining to emotional regulation and social interaction.

When it comes to developing emotional intelligence in the workplace, training can yield many benefits, including an increased ability to manage talent and drive results.

That’s why we offer classes for emotional intelligence at Bay Area Executive Coach.

Here is an overview of some of the top benefits of emotional intelligence leadership training, followed by an explanation of our three class options.

Benefits of Emotional Intelligence Training for Business

1. Do What AI Can’t: Empathize

Raising our EI through structured emotional intelligence training enables us to be a positive influence to those around us as we better manage our own emotional states and presence. In the recent past, numerous research organizations have published that the demand for emotional intelligence will rise even more in the coming years as a counter-balance to the rise of AI.

2. Build Awareness of Your Strengths and Weaknesses

No one is perfect. We’re all human. And that can be good in certain contexts, and frustrating or disadvantageous in others. But emotional intelligence courses can help you develop greater self-awareness, which, if actively used alongside self improvement measures, can help you not only exhibit more effective leadership, but also be a better overall person.

3. Reduce Stress & Cope With Burnout

We are living in stressful times, globally. The understanding and application of EI can have a real effect on the reduction of stress levels at work and at home. Developing emotional intelligence can be life-changing for people at work and significantly impact their well-being, social skills, and personal relationships. Everyone can benefit by improving their level of EI.

4. Increase Productivity

In the workplace, emotional intelligence underlies not just our self-awareness and empathy, but also our leadership skills, problem solving skills, and resilience. People who have been through our programs feel better at work, facilitate more productive work environments, and better lead and engage others.

The Genos model shown below comprises a set of emotionally intelligent workplace behavior competencies. Competencies represent skills and behaviors based on underlying abilities and experiences that are measurable and observable. The six emotionally intelligent leadership competencies of the Genos model capture the skills and behaviors that manifest from emotional intelligence abilities.

The Genos Model of Emotional Intelligence, including the six core skills, is as follows:

The Genos Enhancement Programs

Genos programs transfer cutting-edge content, assessments, frameworks, and tools into practical behavioral change that has an impact and endures. The programs present a holistic approach to development by improving both foundational and functional skills for the modern workplace.

Most of the material can be applied within and outside of the workplace. That’s why we call them game-changing for business and life-changing for people. These programs have been expertly designed, tested, and shown to deliver tangible improvements on business outcomes.

The organization Training Industry is one of the most trusted sources of information on the business of learning. Their Top Assessment and Evaluation List is based on thorough analysis of the capabilities, experience and expertise of assessment and evaluation providers.

Genos International’s enhancement programs have placed Genos in the “Top Assessment and Evaluation Companies List” for the past 4 years.

“Among Genos International’s accomplishments are a series of leadership enhancement programs and a unique emotional intelligence assessment, the Emotional Aperture Measure,” said Danielle Draewell, market research analyst at Training Industry, Inc.

She continues with “Genos International was selected among the Top 20 Assessment and Evaluation Companies based on the breadth of their delivery modalities, their standing as an overall innovator among assessment and evaluation companies, and the quality and overall degree of innovation incorporated into their evaluation techniques.” (From 2018 announcement)

Curious about how you can develop the kind of competencies encompassed by the Genos programs? We at Bay Area Executive Coach offer three unique emotional intelligence classes, each of which offers learners a slightly different experience and benefits. Learn more below.

Comparison chart of emotional intelligence classes: Emotional Intelligence One Day Enhancement Programs for Leaders, Leading with Emotional Intelligence, IGNITE

I) Emotional Intelligence One-Day Enhancement Programs for Leaders

As pre-work to all one-day enhancement programs, leaders will complete the Genos Emotionally Intelligent Leadership 180 Assessment. Leaders will be provided with their Feedback Report, a Development Tips workbook and expert led debrief and action planning methodologies to help leverage their strengths and address their development opportunities.

The Emotionally Intelligent Leader

Leadership is fundamentally about facilitating high performance by motivating others to do things effectively and efficiently. Emotional intelligence is a critical attribute that helps leaders achieve this function.

Research shows that people perform their best when they are involved in purposeful work that develops who they are and when they feel valued, cared for, consulted, respected, informed, and understood. It has also shown that people often perform their worst when they feel overly worried, frustrated, concerned, stressed, inadequate, and fearful.

During this program, you will improve your understanding of emotions and emotional intelligence. You will also explore and practice tools and techniques for applying emotional intelligence in leadership and creating high performance in others on that basis.

In this program, you will:

Explore the neuroscience of emotions and emotional intelligence,
Examine tools and techniques for effectively asking for, and responding to, feedback.
Explore techniques for developing self and other awareness,
Examine how to use reactive and proactive techniques to build resilience and effectively manage strong emotions
Explore an approach for facilitating engagement discussions with staff members.
Complete a personal resilience quiz
Develop proactive strategies and techniques
Create a workplace experience reflection model
Develop a 5-step process to facilitating employee engagement reviews

Self-management is a leadership competency that involves managing one’s mood and emotions, time and behavior, and continuously improving oneself. Developing your emotional intelligence through classes can help you self-manage and manage others.

Leaders high in self-management pay careful attention to the way they manage time and how they behave. They are often described as “resilient” rather than “temperamental,” and they use their self-management skills to create positive workplace cultures.

During this program, participants will improve their understanding of resiliency, explore and practice tools and techniques for developing resiliency in the workplace, and create action plans to enhance their well-being and their team’s well-being.

In this program, you will:

Explore the neuroscience of emotions and emotional intelligence
Study your emotional intelligence assessment results and learn how to boost them
Practice tools and techniques to build your own and others’ resilience
Complete a personal resilience quiz
Develop proactive strategies and techniques to increase resilience:
Develop a deeper understanding of the science of strong emotions and techniques to help demonstrate improved levels of self-control

Most leaders recognize the importance of keeping people engaged, motivated, and committed to their work and organization. However, most leaders will also tell you that keeping people engaged, motivated, and committed isn’t so easy a task.

Many factors influence an individual’s motivation ranging from day-to-day tasks to the working styles of colleagues.

During this program, we will bring together the latest developments in Neuroscience, Human Motivation, and Emotional Intelligence to help leaders enhance levels of motivation, commitment, and engagement in their teams.

In this program, you will:

Discuss what employee engagement is, how it’s typically measured and why it’s essential to organizational performance,
Examine feedback on engaging leadership competencies and determine leadership behaviors you could demonstrate to enhance staff motivation and engagement.
Practice applying models and techniques for strengthening individual staff motivation and engagement at work.
Develop a model, process, and techniques for strengthening individual staff motivation and engagement at work.

The Mindful Leader

The Mindful Leader Program brings together the latest developments in Neuroscience, Mindfulness, and Emotional Intelligence. Leaders who practice mindfulness, and apply mindfulness techniques to leading others are better equipped to cope with everyday leadership challenges and create high performance.

During this program, participants will improve their understanding of emotions and emotional intelligence. They will also explore and practice tools and techniques for applying mindfulness to strengthen their leadership quality.

In this program, participants will:

Explore the science of emotions and emotional intelligence,
Examine the Genos model of emotional intelligence, review feedback about their emotionally intelligent leadership behavior, and
Explore and practice a set of mindfulness techniques as the gateway to enhancing their emotional intelligence and leadership effectiveness.
Exploring five mindfulness practices designed to help develop more significant levels of self-awareness and self-management
Exploring best practice approaches to responding to feedback
Examining ways of integrating mindfulness practices to leadership.

“Leading with Emotional Intelligence” for Managers & Leaders

II) “Leading with Emotional Intelligence” Classes for Managers & Leaders

“Leading with Emotional Intelligence” is a virtual instructor-led learning experience designed to boost essential leadership skills.

This learning journey is built upon critical emotional intelligence behaviors and social neuroscience.

It will help enhance how you demonstrate emotionally intelligent leadership behaviors in six engaging 90-minute modules with integrated prework, workbook, and collateral artifacts.

Genos Emotionally Intelligent Leadership Assessments will be provided during the program and are used to turn feedback into actionable development steps.

Emotionally Intelligent Leadership Assessment Timeline

The Leadership Journey includes the following

MODULE 1. Emotionally Intelligent Leadership

Discover the Genos International model of emotional intelligence and understand the social neuroscience of emotions and the connections between behavior, performance, and decision-making. Review and identify critical emotional intelligence leadership behaviors for your personal development and individual leadership journey.

MODULE 2. The Aware Leader

Learn how to improve self-awareness to be more intentional in working with others. This module helps enhance awareness of others and empathy to become more behaviourally agile in your leadership approach. Focus on how you connect, communicate and influence those you lead.

MODULE 3. The Authentic Leader

Facilitate difficult conversations with openness and finesse. Learn to effectively express emotions in your leadership role and discover a new model for facilitating challenging discussions and performance. Enhance how you connect and build relational trust with others.

MODULE 4. The Expansive Leader

Discover decision-making that incorporates emotional and moral reasoning. This module uncovers the unique components of emotional reasoning. Learn models, tools, and techniques to lead and expansively make decisions.

MODULE 5. The Resilient Leader

Develop personal resilience and create a mentally healthy working environment for others. Leaders need to pay attention to how they manage time, behave, and continuously improve how they lead others. In this module, explore triggers and your default behaviors. Identify a range of techniques for managing stress and bouncing back from challenging situations.

MODULE 6. The Empowering Leader

Inspire performance through persuasion, coaching, and influence. Learn to empower others and unleash their full potential by understanding the fundamentals of human motivation at work. Practice applying a model and conversation on motivational strategies. Reflect on learning from the entire program to build and maintain the momentum of the learning moving forward.

**III) Ignite: Emotional Intelligence, Leadership, Well-being and Relationships**

Ignite is an EI program that goes deeper than the just described Leading with Emotional Intelligence. If you want to invest more and gain more in terms of emotional intelligence learning and application, Ignite is the program for you. It helps professionals develop emotional intelligence competencies and improve their impact, influence, leadership, and resilience. The tools and techniques covered are applicable within and outside the workplace, making the program game-changing for business and life-changing for people.

Combining learning methodologies with a learning-journey structure, participants in this emotional intelligence for leaders training course experience enduring improvements in their emotional intelligence.

There are six core modules of the program. Each session, delivered in a 2.5 – 3 hour professionally facilitated format, includes relevant pre-work, cutting-edge research, experiential scenarios, and on-the-job applications.

The program contains a Time 1 and a Time 2 Genos EI Leadership Feedback Report. The initial assessment helps personalize the program and allows participants to receive results and feedback on their current EI Leadership Behaviour. Knowing they will receive a second assessment helps participants maintain a growth mindset and understand the importance of ongoing development.

Time 1 and a Time 2 Genos Leadership Feedback Reports

MODULE 1: Emotionally Intelligent Leadership

Explore the neuroscience of emotions and emotional intelligence. Analyze emotionally intelligent leadership behaviors and the impact these can have. Identify events that can cause positive and negative decisions and behavior in others.

MODULE 2: Insight and Feedback

Review your emotional intelligence assessment results and identify the actions you could take. Explore and practice applying an approach for responding to feedback.

MODULE 3: Behavioral Agility

Evaluate models and concepts for improving our Self–Other Awareness. Identify how we can use enhanced Self–Other Awareness to demonstrate situational leadership where we take an approach that is best suited to the type of person and situation we are leading.

MODULE 4: Authenticity

Explore what ‘effective’ and ‘ineffective’ emotional expression looks like. Evaluate models and techniques for the facilitation of Authentic Conversations. Practice applying these tools and techniques with each other

MODULE 5: Building Resilience

Explore things you can do to build your resilience and practice a mindfulness meditation exercise. Analyze a reactive technique you can implement to help you effectively respond to strong emotions when they arise. Practice applying a model designed to help us help others, that is, an approach we can take in a conversation to help someone find the best possible response to make in a difficult situation.

MODULE 6: Inspiring Performance

Compare Time 1 and Time 2 assessment results and determine how we can maintain and build on the program’s outcomes. Explore the final competency of emotionally intelligent leadership—Inspiring Performance—and identify opportunities to do so with your team. Practice applying an approach that organizations are now using to help boost employee motivation and engagement.

Would you like to bring one of these programs to your team and organization? Or perhaps you would like us to provide you with a free pulse check on the well-being of your team?

We call it the Emotional Culture Index and it is an instrument taken online by participants that generates a report that will show you how people are feeling on your team or within your organization. It’s a great place to start if you are not sure of your current needs.

Schedule time with Michael to talk about the change you would like to see in your workplace and how we can help by elevating the use of Emotional Intelligence. It is no coincidence that EI is one of the most in-demand skills for leaders and teams at the present time. We look forward to working with you!

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